Skip to content

Frequently asked Questions

If you need anything else, we’re always happy to help

Gift vouchers

Do you offer Gift Vouchers?

Yes, we offer a range of vouchers redeemable at Twr y Felin Hotel, Blas Restaurant, Roch Castle, and Penrhiw Priory. We accept Welsh Rarebits vouchers but do not accept Celtic Collection vouchers. Please view our vouchers to purchase here. 

How do I redeem a gift voucher?

Please call us on +44 (0)1437 725 588 or email stay@penrhiwhotel.com and quote your voucher code.

How do I check the expiry date?

Visit this page and input your voucher code to view your voucher’s current status. Click here. 

How can I check my gift voucher balance?

Visit this page and input your voucher code to view your voucher’s current status. Click here.

Check in & out

What are the check-in and check-out times?

Check-in is from 4pm, and check-out is by 11am.

Where do I collect the key?

Your key will need to be collected from our sister hotel, Twr y Felin, located at Ffordd Caerfai, St Davids, SA62 6QT, approximately a 5-minute drive from Penrhiw Priory, from 4 pm. One of our team will be available at Penrhiw on departure to check you out and collect your key.

Bookings

Is there a minimum night stay?

Minimum stay requirements may apply during peak periods.

Is the Priory suitable for families?

Penrhiw Priory is adult-oriented, welcoming guests aged twelve and over.

Is the property accessible?

Due to the historic nature of the building, accessibility is limited. Please contact us for specific advice before booking.

Are pets allowed?

No, Penrhiw Priory is a hypoallergenic property, and pets are not permitted, except for registered assistance dogs.

Can events or meetings be held at Penrhiw Priory?

Yes, the property can host private meetings, wellness stays, or bespoke events by prior arrangement.

Travel

Does Penrhiw Priory have parking facilities?

Yes, free private parking is available on site, with EV charging points.

Do you offer transfers or transport assistance?

Taxis can be organised by reception on request. However, we do not offer private shuttle service.

 

How far is Penrhiw Priory from St Davids Cathedral?

The Priory is located a short 10-minute walk from St Davids Cathedral and the city centre.

 

Any further questions?

Our team is here to assist with reservations, questions, and travel information.

RETREATS GROUP

Explore the Collection

Twr y Felin Hotel

immerse yourself in contemporary art

Roch Castle

your hilltop sanctuary

Blas Restaurant

a menu that inspires